Lessor: YU CAR RENTAL, located in Kralendijk, Bonaire.
Lessee: The natural or legal person renting a vehicle.
Vehicle: The rented vehicle including all accessories.
Rental Period: The agreed period as confirmed in the reservation.
100% Coverage: Insurance package with full coverage and no deductible.
CDW: Collision Damage Waiver with a limited deductible.
Rental Agreement: The agreement between lessor and lessee, including these terms.
2. Rental Requirements
Minimum age: 21 years.
A valid driver’s license is required; an international license is not required.
Driver’s licenses from the United States are fully accepted.
The lessee must be capable of operating the vehicle safely.
YU CAR RENTAL reserves the right to refuse a reservation.
3. Reservation and Payment
A reservation becomes binding once the lessee receives a confirmation.
Online reservations qualify for automatic discounts of 3%, 6%, or 12%, depending on the rental period.
All rates are transparent; YU CAR RENTAL charges no hidden fees.
Payment is completed digitally through our verification procedure.
Any deposit or outstanding balance is settled according to the selected coverage.
4. Cancellations
Premium 100% Coverage Insurance: Reservations may be cancelled free of charge before or during the rental period. Customers will only be charged the days the vehicle was actually used.
Standard CDW Insurance: Cancellations are subject to a USD 80 cancellation fee.
Cancellation Requests: To process a cancellation, please send an email to info@yucarrental.com including your reservation number and all relevant booking details.
5. Insurance and Coverage
5.1 Premium 100% Coverage
No deductible.
No deposit required.
All damage covered, including damage to the rented vehicle.
Additional driver included.
Flat tire service included.
Tank rack included.
No cancellation fees.
No afterhours pickup fees.
5.2 Standard CDW
Deductible: USD 650.
Deposit: USD 650.
Additional driver: USD 10 per day.
Flat tire service: USD 40.
Tank rack: USD 5.
Cancellation fee: USD 80.
5.3 Exclusions
Important: If the lessee drives away from the scene of an incident or accident, all coverage becomes void, including Premium 100% Coverage.
6. Use of the Vehicle
Unlimited mileage included.
The vehicle may only be used on Bonaire.
Local traffic rules must be followed:
• 40 km/h in built-up areas
• 60 km/h on main roads
• Bonaire has no traffic lights; traffic is regulated through roundabouts and signs.
The lessee is responsible for all traffic fines and violations.
Fuel policy: vehicles can be delivered with a full tank upon request; the vehicle must be returned with the same fuel level.
7. Pickup and Return
7.1 Self Service (24/7)
Contactless pickup at any time.
Instructions are provided after reservation confirmation.
No waiting times.
7.2 Airport Pickup
The vehicle is ready in the airport parking area.
The lessee can enter and drive away immediately.
No counter, no waiting line.
7.3 Premium Meet & Greet
Personal reception in the arrival hall.
Luggage is carried to the vehicle.
Documents are preprocessed.
Departure within 300 seconds.
8. Incidents, Damage, and Accidents
8.1 Mandatory Protocol
In case of damage, accident, or incident:
Do not move the vehicle.
Call CRS-Caribbean Road Services: +599 717 9292.
They will take photos and prepare an official report.
The lessee receives a copy of this report.
Call YU CAR RENTAL: +599 795 5565.
Wait for further instructions and/or a replacement vehicle.
8.2 Roadside Assistance
For mechanical difficulties like a flat tire or engine issues:
Call Support & Roadside Assistance +599 785 2604.
The lessee must inform YU CAR RENTAL while waiting.
9. Liability
The lessee is liable for damage caused by negligence, reckless driving, driving under the influence, or failure to follow the incident protocol.
YU CAR RENTAL is not liable for personal belongings left inside the vehicle.
10. Privacy
Personal data is processed according to the YU CAR RENTAL Privacy Policy.
11. Applicable Law
Only BES legislation applies.
Disputes are submitted to the competent court in Bonaire.
